Job duties: Manages office bookkeeping which includes the timely processing of accounts payable and the ongoing maintenance of packing slips and invoice records per WDH policy
Acts as a liaison between staff and providers to include representing staff needs to the providers, as well as provider needs to the staff, in order to ensure successful office operation
Maintain office supplies and equipment to include ordering of administrative supplies and overseeing clinical staff member responsible for ordering of medical supplies
Coordinates provider schedules and patient appointments, which includes training staff on the use of the practice management software and maintaining staff knowledge of scheduling guidelines as dictated by the providers in each practice
Assists providers, office and clinical staff, as necessary, to include filling in as front desk representative, assisting with clinical issues, coordinating patient tests, referrals, etc.
Complies with and enforces all established WDH policies, procedures and protocols as well as any department-specific policies and procedures as they relate to the job funtions
Interviews and selects candidates for employment
Attends and actively participates in office manager/office coordinator meetings
Reviews all employee and provider time sheets for accuracy
Reviews Press-Ganey Patient Satisfaction Survey results on at least a quarterly basis
Requirements Experience: Five years of medical office experience
Education: BA or BS in Business Administration or Accounting and/or 2 years experience in a supervisory position
Special Skills: Working knowledge of word processing programs, computers, and office machinery, knowledgable of office procedures and protocols, ability to make effective judgments and decisions based on objective criteria, ability to effectively communicate both written and verbally, ability to give and receive information over the telephone, ability to maintain order in a busy environment, ability to operate independently with minimal supervision, ability to set priorities and meet deadlines, ability to tactfully interact with diverse personalities
Cardiovascular Practice Manager needed in NH
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