Looking for Billing/Coding position

Dianna Toliver
2204 SE 1st Street
Cape Coral, FL 33990
(419)-410-4031
diannatoliverbk@gmail.com

OBJECTIVE
A Medical Billing and Coding position in the Southwest FL area, which utilizes my recent degree and extensive work experience in customer service, budgeting, accounting, inventory control, MS Word and industry specific software.

EDUCATION
Medical Billing & Coding Certificate, Cape Coral Tech May 2015
Military Quartermaster Courses, US Army, completed 84 credit hours 1991

WORK EXPERIENCE
Manager, McDonalds, Fort Myers, FL 2012-2013
* Lead manager of a high volume fast food restaurant including hiring and managing staff, inventory, payroll, cash control, customer service and ensured all food safety procedures were followed
* Successfully implemented training procedures to handle customer fluctuations and emergency procedures
* Hired and trained all employees and established a process for seasonal and community events to grow sales

General Manager, Burger King, Bennett Management, Maumee, OH 1998-2012
* Lead manager of a high volume fast food restaurant including hiring and managing staff, inventory, payroll, cash control, customer service and ensured all food safety procedures were followed
* Successfully increased sales year over year and consistently passed state and corporate inspections
* Responsible for all incoming new manager training for entire franchise

Services Supervisor, Sunrise Lodge, Hohenfels, Germany 1996-1998
* Responsible for customer service, supervising staff, all maintenance and ordering and managing inventory
* Successfully lead refurbishment of all guest rooms and reorganized a computer inventory system which integrated all lodging functions.

Area Manager, Army & Air Force Exchange Service, Ft. Belvoir, Virginia & Darmstadt, Germany 1991-1996

* Promoted from various clerical and supervisory positions to manage a Home & Garden center with $3.5mm in sales
* Successfully managed 15 employees directly and was responsible for managing 90 employees as closing manager
* Responsible for maintaining the RPOS 3 computer system for daily receipts and the inventory for 3 departments
* Successfully coordinated the construction and opening of a new Home and Garden Center

Material Control & Accounting Specialist, United States Army 1983-1991

* Manager Tech Supply Unit
- Promoted to manage 14 Tech Supply Units providing maintenance and support of military vehicles and aircraft
- Successfully trained and supervised employees on new computer systems
- Experienced in conducting warehouse inspections and investigated inventory discrepancies
- Assisted in a downsizing consolidation of 14 units into 7 units

* Parts Clerk
- Successfully maintained inventory for 300 products lines and bench stock of 1000 items to repair technical vehicles and systems crucial to defense

Certifications
CPC Certified
HIPPA Certified
Basic Life Support
Dale Carnegie Training

Looking for Billing/Coding position