BCBS pap smears

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Hi ~ Is anyone else having issues with BCBS paying for a pap smear? Working the denial work queue there were almost 12 of these today. The adjustment code provided is that they already paid for the service - which is the patient's physical. I see that BCBS still paid for the HPV screening and also any Chlamydia & Gonorrhea screenings. Any advice would be so appreciative.

Thanks in advance for any advice provided,

Dana Chock, CPC, CCA, CANPC, CHONC, CPMA

Anesthesia, Pathology, and Laboratory Coder

BCBS pap smears